Our Why
We founded our company because we wanted the autonomy to fully commit our time and resources to understanding our customer’s challenges and to creating best-fit solutions. Over the years, we’ve learned that problems are not solved merely by throwing products at them, but instead are overcome by listening to the customer’s needs and creating a seamless integration of multiple processes.
Our Vision
We are the agile business-solutions company that clients eagerly choose for our intense focus on their needs, our industry-leading technical savvy, and our uncompromising follow-through on our promises.
Our Mission
We invest in our people to deliver better business outcomes by understanding challenges, applying innovation, and exceeding expectations.
Our Culture
At Arch Technology, we get stoked as we learn about our clients’ challenges and how we can help. We are always seeking to improve our understanding of our craft so we can deliver better business outcomes to our clients – and to differentiate us from the competition. We heavily invest in our people to maintain this difference and to keep our edges sharp.
Our team comes to work motivated by our mission. Our company cares about promoting a positive work environment and professional satisfaction. Arch Technology values and supports the professional and individual growth of our employees, as well as invests in our local communities. This is a fun and fulfilling place to work.
Our Values
Agility
Anticipating and adjusting quickly to dynamic market and evolving customer needs; maintaining an awareness of emerging technologies and applying best practices based on established industry standards.
Savvy
Attracting and investing in the right workforce; applying intelligence, effort, and know-how to solve tough challenges; only choosing accomplished partners that match our values and high expectations.
Tenacity
Succeeding where others fail; following through on our promises despite adversity; going to the mat to support our customers; relentlessly pursuing the right solution for the right situation.
Integrity
Doing what we say; saying what we mean; following a north seeking moral compass at all times.
Our Leadership Team
Darren Hannam
Co-Founder
Over the course of a very successful 20+ year career in Information Technology, Darren has built and led the best sales teams in the industry. He is always committed to listening to clients and being a vocal advocate on their behalf. Darren resides in Haymarket, Virginia and is a proud graduate of James Madison University.
Rick Khan
Co-Founder
Rick is a technologist by training and has spent 25 years in IT working as engineer, architect and executive. In these capacities, Rick built a skill set around solutions architecture, operations and the business drivers that supply the why behind everything. When Rick isn't focusing his efforts on being an entrepreneur bent on bringing innovative solutions to clients, he is busy being a professional girldad.
Mike Gluckman
Director of Service Delivery
Mike spent the majority of his career on the client side working for organizations such as New York Community Bank, Capital One and two subsidiaries of Reuters. He’s successfully led teams and initiatives focused on technical engineering, delivery and operations nationally and globally. For Arch, working as a client for so many years gives Mike unique perspective anticipating client needs and exceeding their expectations.